Who provides this service
Long Point Labs is the name of this shared account service for ToddlerLock, PullBack and Unburden. The service is provided by Unburden Technologies. This page explains the information handled by this service. The apps, payment providers and optional services may also handle information separately.
For account or privacy questions, contact Unburden Technologies.
Google sign-in and account identity
When you choose Google sign-in, our authentication service receives your Google account identifier and profile information, including your email address and available name and profile image. It stores the account, linked identity and authentication sessions so you can sign in and we can verify requests.
We also create a separate identifier for each app using the verified Google identifier and a server-held secret. This helps prevent a deleted and recreated account from receiving another one-time trial or claiming another person's purchase. These identifiers are pseudonymous, not anonymous.
Trials, referrals and device checks
A trial starts when you request one. We record its original start and expiry for the chosen app. Referral participation is optional: claiming a code and sharing qualifying activity are separate actions in the app.
For referral qualification, the service records session start and finish times. It does not need the content of an activity. We record referral claims, qualification and rewards to prevent duplicate claims and enforce reward limits. Native app verification also uses Google Play Integrity and protected device identifiers to check the app and prevent repeated device trials.
Purchases and service providers
Google Play, Stripe and RevenueCat verify or process purchases, depending on where you bought access. Our service records purchase ownership, product and payment status, expiry, provider events and reward confirmations. Purchase references stored for verification are encrypted; limited ownership identifiers may remain after deletion.
We do not collect your card number through this account website. Google handles sign-in, our hosted Supabase authentication service manages account sessions, and the applicable billing provider handles payment records. See Google's privacy policy, Stripe's privacy policy and RevenueCat's privacy policy.
App data handled separately
This shared account service does not store Unburden's local debt entries, balances or financial history. Local app files and settings remain on your device. An optional backup in your own Google Drive and information you separately send to support, including attachments, are outside this shared account store.
An account deletion request does not automatically erase device files, personal Drive backups, support submissions or records held by payment providers. Use our support form if your request concerns separately submitted information.
Deletion and retained records
You can request deletion for one app using the links below, including after uninstalling it. The request disables shared trial and referral access for that app and remains pending until processing finishes. It does not cancel a subscription or request deletion in our other apps.
Fulfillment removes raw activity, referral codes, device verification records, unnecessary referral links and paid-event history. Shared authentication records are removed through the authentication service when no other app account needs them. Otherwise, authentication remains available for those other apps.
Limited eligibility evidence, including protected app and device identifiers, original trial dates, prior claims and reward limits, remains while the once-per-person promotion exists. Limited purchase-ownership identifiers and confirmed reward records remain where needed to protect purchases and already-earned rewards. These retained records are not anonymous.
Unresolved provider operations or an unconfirmed authentication deletion keep a request pending. We show completion only for the stated shared-account scope. This page does not promise that every record held by every provider has been erased.
Messages sent through the support form
When you send a support message, your chosen app, topic, reply email, optional name and message go through our existing support notification service to our team's Telegram inbox. Routing information includes the app, topic and submission reference. Your message is handled separately from the shared account database and is used to respond to your request.
The form does not attach device files, purchase tokens or financial backups. Do not include passwords, payment-card details or information you do not want to share with support. A support message does not automatically delete an account or cancel a subscription.
Operational logs and backups
Operational logs and encrypted recovery backups have separate retention controls. Processing an account request does not immediately rewrite or erase historical logs or backup snapshots. Payment and promotion evidence is retained for the purposes described above. No fixed deletion deadline is stated here.
Manage your account
Choose the app whose account you want to manage. You will sign in with the same Google account and confirm any deletion request yourself.